top of page

Shipping & Returns

Shipping Policy

At The Chingona Era, we want to ensure that you receive your items in a timely and affordable manner. We offer a variety of shipping options and strive to provide transparent pricing and packaging details. We are proud to offer shipping to customers across the United States and Canada. ​We understand that sometimes products may need to be returned or exchanged. We have a hassle-free return and exchange policy to make sure that you are completely satisfied with your purchase. If you're not happy, we're not happy. Contact our customer service team and we'll work with you to make it right. We value our customers and want to make sure that you have a great shopping experience with us.


Thank you for choosing The Chingona Era!

Return & Exchange Policy

For any damaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; (ii) if you changed your mind about product/s or ordered the wrong size the product/s are not eligible for return. 

Our goal is to provide an exceptional experience for you. Keep in mind we are a small business and we are learning and growing. We hope you give us the chance to replace any product you receive that is not to your satisfaction.  :)

bottom of page